Messina | Ceramic Mug

FREE WORLDWIDE SHIPPING (est. 15-40 business days)

All packages shipped out will be via a trackable method. Once our shipping company forwards the tracking number to us, we will in turn send you the tracking number via email.

We accept returns within 14 days of receipt of your merchandise.

Please, email us upon receipt to inform us of any issues with your order.

Email: support@elvihome.com

Our Refund Policy page provides detailed information about options and procedures for returning your order.

Duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control. As the importer of goods, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.